Business Solutions Services

Key Employee Backup

One employee should never be the sole holder of essential operational knowledge. This is common in small organizations or departments, where only one individual handles certain functions.

Often there are intricate details behind daily processes. Likewise, key employees at times resist sharing their knowledge because they are too busy or have job security fears.

Through the creation of Process Documentation and Internal Controls, the vulnerability of losing a key employee is reduced.

Process Documentation

Complex processes are documented in an easily understood method through employee interviews, observations, evaluation, and organization. Resultant documentation is easily modifiable as processes change. Process effectiveness and internal controls are evaluated, and suggestions are made for improvements.

Internal Controls

Internal control is a method of organization for a company to protect itself. These controls help a company take charge over its accounting, daily, and business procedures and ensure that these policies are being followed. Preventative Controls are designed to discourage errors and irregularities from occurring, and Detective Controls are designed to find errors or irregularities after they have occurred.

Other Systems & Software Support

• Data/Financial Reconciliation
• Database, Flowchart, Adobe Acrobat
• Quicken & QuickBooks
• Project Management
• Microsoft Office Support
• Time Management Systems
• Individualized Training